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eBay has officially banned Aquiline and Bluecare Express as accepted carriers.
These services were widely used by dropshippers to convert Amazon tracking numbers into formats eBay would allow — a workaround often called an “Amazon tracking solution.”
Now that the loophole is closed. And if you relied on it, it’s time to rethink your process. Here’s what changed, why it matters, and what you can do next.
Until recently, Aquiline and Bluecare Express were go-to tools for eBay dropshippers using Amazon as their supplier.
These services allowed sellers to convert Amazon tracking numbers — especially TBA or AMZL codes, which eBay doesn’t accept — into third-party carrier formats that looked legitimate on eBay’s system.
This process became widely known as an “Amazon tracking solution”, and it helped sellers stay compliant on the surface while still fulfilling orders through Amazon.
But eBay has now blocked both Aquiline and Bluecare Express, meaning sellers can no longer use them to upload converted tracking info. The tracking numbers from these carriers will now trigger warnings, delivery tracking issues, or even policy violations.
This is a big deal for anyone doing Amazon-to-eBay dropshipping. Without these services, your Amazon tracking numbers are now more likely to be flagged — especially the ones that start with “TBA,” which were never officially supported by eBay.
In short, what used to be a quiet workaround is now a banned practice. If you’re still relying on Aquiline or Bluecare, it’s time to find an alternative — or risk account restrictions.
If you dropship from Amazon to eBay, this directly affects how you fulfill orders.
eBay no longer accepts tracking numbers from Aquiline or Bluecare Express. These carriers were commonly used to convert Amazon tracking numbers (like TBA or AMZL), which eBay doesn’t support. Without them, you can’t upload converted tracking, and using Amazon’s native tracking will likely trigger policy violations.
If you’re still using Amazon as a supplier and relying on converted tracking, you’ll need a new approach — fast. This isn’t a minor update. It changes how Amazon-to-eBay dropshipping works.
If you’re still using Amazon as a supplier, you need to adjust fast. eBay is no longer allowing tracking uploads from Aquiline or Bluecare Express, and continuing to use them puts your account at risk.
If you’re still uploading tracking numbers from Aquiline or Bluecare Express, stop immediately. eBay’s system now rejects these, and even if the package gets delivered, the tracking won’t count. This directly lowers your “valid tracking upload” rate, which is one of the key seller performance metrics on eBay.
But stopping isn’t enough — you need a replacement. First, go into your supplier settings and ensure you’re not auto-uploading Amazon’s TBA or AMZL tracking numbers. Next, remove Aquiline or Bluecare from any automation tools or shipping profiles you’ve set up.
Instead, focus on working only with suppliers who use eBay-accepted carriers (e.g., USPS, UPS, FedEx, Royal Mail, etc.). If your supplier doesn’t support these, find one that does.
And don’t just assume the tracking will be valid — test it. Place a few orders to yourself, track them inside eBay, and confirm that every scan is recognized and counted. This way, you’re not guessing — you’re protecting your account with proof.
The easiest way to avoid tracking problems is to avoid risky suppliers. That starts with using better sourcing tools. Sell The Trend lets you find trending, high-converting products from vetted suppliers who already ship with eBay-approved carriers.
When browsing products on Sell The Trend, check the shipping options and handling times. You’ll see which suppliers offer tracking through USPS, FedEx, or other recognized couriers. That means no need to convert tracking numbers — and no risk of uploading banned formats.
You can also filter products by shipping country or delivery time, helping you keep promises on estimated delivery windows. That directly improves your customer satisfaction rate and lowers the chance of disputes.
This isn’t just about compliance — it’s about building a system that works. Sell The Trend reduces the need for manual fixes or sketchy tools, so you can focus on scaling your store instead of putting out fires.
Start small. Choose a few winning products from approved suppliers. Test them. Once you see clean tracking flow into eBay without issues, you can confidently replace the old workflow that relied on Amazon.
If you’ve been dropshipping using Amazon, you likely have active listings right now that are still tied to risky workflows. These need to be reviewed — now.
If the answer is yes, pause or revise the listing immediately. You don’t want to sell something you can’t fulfill compliantly.
Next, check your order fulfillment settings. If you’re using third-party tools that still push Aquiline or Bluecare tracking automatically, disable them. Look at your shipping policies and make sure they don’t reference unsupported carriers or unrealistic delivery times.
If you’ve already shipped recent orders using now-banned tracking, contact the buyers early and provide manual updates. You can even offer a discount or coupon to reduce the chance of a negative review while you clean up your backend.
This audit doesn’t take long — but it can save your account from a suspension.
The days of hiding Amazon tracking behind third-party carriers are over. eBay is closing loopholes, and sellers who don’t adapt will get flagged. It’s time to stop chasing “fixes” and build a system that’s solid from the start.
Instead of working backward to cover your tracks, flip your workflow. Start with tracking compliance, then source products that fit within that framework.
Long-term, this makes you a more stable seller. It reduces disputes, increases positive feedback, and makes your store safer to grow. You also avoid wasting time on account appeals, policy violations, or chasing down tracking updates from shady carriers.
The bottom line? Compliance isn’t just about avoiding trouble. It’s a competitive advantage — and building a better system now gives you more freedom to scale later.
Now that eBay has blocked Aquiline and Bluecare Express, many sellers are scrambling to patch their workflow. But in a rush to fix things, it’s easy to make mistakes that do more harm than good. If you’re adjusting your process, here are the most common traps to avoid:
Some sellers are looking for the next Aquiline. But eBay is actively cracking down on tracking manipulation. Using another unlisted or unofficial carrier will likely lead to the same result — invalid tracking, account flags, and possible suspension. Don’t trade one violation for another.
Even without Aquiline or Bluecare, uploading Amazon tracking directly isn’t safe. TBA and AMZL codes still aren’t supported by eBay’s system. Just because the item delivers doesn’t mean the tracking counts. eBay wants valid, scannable info from accepted carriers.
If you’ve shipped recent orders using Aquiline or Bluecare, don’t assume it’s over. Those tracking numbers may still show up as invalid. Check your delivery metrics and, if needed, manually update buyers to avoid defects or disputes.
If your active listings are tied to Amazon fulfillment and you haven’t changed your supplier, you’re still exposed. Pause or revise those listings now. Adjust your fulfillment flow before another order puts your account at risk.
Yes, Amazon’s platform includes a built-in tracking system that allows customers to safely track their orders from shipment to delivery. You can access your shipment details page through your order details section to view updates on your package’s location and delivery status.
Amazon also uses multiple carriers, including USPS, DHL eCommerce, Royal Mail, and Amazon Logistics to deliver packages. Depending on the carrier, tracking may be updated on the USPS website, Amazon itself, or a universal package tracking service.
Most tracking updates include an estimated delivery time, delivery location, and whether the item was shipped separately or with others.
Previously, sellers who used Amazon as their supplier on other platforms like eBay converted Amazon tracking numbers, especially TBA codes, into third-party formats via services like Aquiline.
This process masked the original amazon tracking number and replaced it with a format accepted by eBay’s system. However, this method is now banned. Services like Aquiline are no longer allowed by eBay, as they violated tracking transparency.
Instead of using these risky methods, sellers should focus on suppliers who offer clean, compliant tracking through the USPS tracking system, Amazon UPS tracking ID, or Amazon USPS tracking number formats.
To view more detailed tracking information, go to your shipment details page within Amazon’s orders. There you’ll find your tracking number, current delivery location, and sometimes even a map showing the package’s journey. Amazon also provides updates on whether your package is at a regional hub, a secure location, or in transit.
Some Amazon deliveries allow real-time tracking, especially those managed by Amazon Logistics. These updates may include status updates, access codes for deliveries to lockers or buildings, and estimated delivery dates.
If you’re not seeing the level of detail you need, copy the tracking number and paste it into the carrier’s own site (e.g., the USPS package search field or DHL eCommerce) for more insights.
Amazon now offers real-time tracking on many deliveries through Amazon Logistics. You can access this from your order details by clicking “Track Package.” It will show the current delivery location, number of business days in transit, and where the package shows on a live map.
If it was handed off to a third party, you can track Amazon packages using their tracking number via a universal package tracking service or on the USPS website if applicable. Some shipments even use GPS trackers or artificial intelligence to optimize delivery routes and send timely notifications.
First, double-check the delivery location listed on your shipment details page. Sometimes packages are delivered to a secure place, left at a safe space undeliverable like a porch, or dropped with a neighbor. If it says delivered but there’s no sign of it, check for an access code or note about attempted delivery.
Also, consider weather conditions or late parcels arrive scenarios that may delay or mislabel updates. If your package today still hasn’t turned up, contact Amazon support through your order page. Be sure to report any missing items and confirm your box number or delivery process.
Amazon often resolves these quickly with refunds or replacements, especially if you receive timely notifications but don’t get the package.
The ban on Aquiline and Bluecare has changed how Amazon dropshippers operate on eBay. Sellers can no longer rely on converted tracking — especially when the tracking number starts with TBA or AMZL.
Using risky sources like China Amazon sellers or slow carriers like Amazon China Post only increases delivery delays, long transit times, and missing package claims. If your Amazon order shipping details aren’t clear, or you rely on separate delivery dates, your Amazon account and eBay store are both exposed.
From the first scan to final delivery, your tracking process must be clean and traceable. That’s the only way to stay compliant, protect your business, and grow in today’s e-commerce space.
