Frequently Asked Questions

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Check out the video below and see exactly how to import trending products straight into your store. Make sure you install our chrome extension from the chrome store.

https://www.sellthetrend.com/blog/new-aliexpress-product-importer

Before you use any photos or videos you did not create or own, you should ask the copyright owner for permission by contacting them directly.  If you want to use "free-to-use" images, then make sure to click the "Use these Images" link in the Push To Store Fulfillment Supplier section as these images come directly from the supplier and can be used directly on your website.

If you would like to use the videos in advertising campaigns, then make sure to contact the supplier before you do so.  They should have no problem with this, since you will be ordering products from them.   If you are on the Nexus Push to Store page for that product, you can click on the “Contact” link in the Fulfillment Source area to directly connect with the supplier.

We show you suppliers, servicing different parts of the world.   Some will have USA shipping for faster shipping times.  You can filter by suppliers that offer USA shipping from our Explorers including the NEXUS explorer.

Yes.  Once you click push to store you can see if supplier has epacket.

In this quick guide we are going to go through the process of connecting a CJDropshipping account to Sell The Trend.  This will allow you to fulfill orders for products sourced from CJDropshipping. 

Step 1

Sign in to your CJDropshipping account or if you do not already have an account, you can Sign Up Here for Free.

CJDROPSHIPPING FREE SIGNUP

Step 2

After logging in, Go to Authorization > API > API Key, then click Generate to create your own API Key, and then click Copy





Step 3

Go back to Sell The Trend and click on My Stores > Connections, click on Connect and the paste your API Key.





Step 4

That's All! You are now ready to process any orders for products sourced from CJDropshipping.

After the customer has added products to their shopify cart and is ready to check out, they encounter on the shipping selection page a message that says

"This order can’t be shipped to your location. Contact the store for more information."

This error is caused by missing shipping rates usually as they relate to international customers, but not always.  In this article we go through the steps required to resolve this issue

1. Login to your Shopify store, click the Settings button, then select Shipping and Delivery from the list of options.


2. At the top of the Shipping and Delivery page, click the Manage Rates button found in the upper right hand corner of the General Shipping Rates section.



3. At the very bottom of the Manage Rates page, click the Add Rates button.


 
4. Review the information on the window that pops up.  Either select "Use same rates as" a working set of rates, or click to create new rates if no good rates have already been setup. then click the Done button. 



5. The final step will to be to click the Save button at the top of the page to ensure that all changes are saved.



That's it.  The checkout process should now continue as usual.

No API currently, only direct integration with ecom platforms (ie: shopify, woocommerce)

Check the NEXUS > Hot products for popular products.  For the most trending products right now, check NEXUS > trending products.   If you want to see all products in The NEXUS, Check the NEXUS > all products.   For all NEXUS products make sure to sort by NEXUS rank highest. 

Yes we do!  You can find out the details on this page.

https://www.sellthetrend.com/Affiliate

If you are already a member you don't need to signup and can just go here to access your affiliate links

Access the Affiliate Dashboard


We have a very popular Facebook Masterclass course available at https://www.sellthetrend.com/facebookcourse.  The course has 27 Modules and counting! 

It's managed directly by AliExpress.

To connect your shop, go to left menu and select Manage > Connections > Connect Store.  OR you can click the Connect Store Button in the Top Header of the app.

You will then be presented with a popup that looks like this


Select the type of store you have (ie: Shopify or Woocommerce) and then enter your store URL in the field provided.

This will then go to the respective ecom platform and ask you for authorization to connect your store to Sell The Trend.  Approve the request.  That's it! You are all done and ready to start importing products.

Some products will not have suppliers that are already in the system.   You might see this message on the Fulfillment Source section of the Push To Store page.

"We don't currently have any suppliers for this product, but fear not! locate a supplier by clicking on the button below and enter that product URL in the + Custom Source button above."

In order to add a custom supplier, you can click on the "Search for Suppliers" button to go to Aliexpress and search for suppliers selling a similar product.  Once you locate a similar product, copy the entire URL from your browser and head back to Sell The Trend.   click the Custom Source button and paste the URL you just copied into the popup and click ok. 

This will create a custom supplier in the system for you to use while fulfilling orders that you get for this product. 

The easiest way would be to upload the video to youtube and then using that link in Shopify.

If your Shopify orders are marked as shipped as soon as the order is placed, it is probably due to your Shopify store automatically marking all paid orders as "fulfilled".

The setting will break Sell The Trend's Order fulfillment process and your order will not be getting set to the supplier for fulfillment correctly.

To turn off automatic order fulfillment in Shopify:

- In your Shopify admin, navigate to Settings > Checkout.
- In the Order processing section, look for the setting with the label "After an order has been paid".
- Select "Do not automatically fulfill any of the order’s line items."

Shopify menu

Shopify menu order processing

If a supplier is no longer selling a particular product, you can use the Update Fulfillment supplier function to switch suppliers and continue selling the product.  Sometimes a supplier has simply changed the options they offer and you want to "refresh" the current options offered.  This feature can also be used in the event you did not import a product using "include variations" and you want to start selling the product will all available options.  Follow the steps below to switch or update supplier info.

1. Go to My Stores > Products and locate the product you would like to update suppliers for.  You can use the search to locate it by name and then click Update Fulfillment Source 

2. Locate a similar product on Aliexpress to the one you are trying to switch suppliers for.  you can either use Sell The Trend's A.I. Supplier List feature to locate a similar products or search directly on Aliexpress.   Once you locate a product, copy the URL exactly as you see it in your browser address bar.  Enter this info into the "Update Aliexpress Supplier" dialog.   If you are using the A.I. Supplier Feature then just click Select button once you find a suitable supplier.

3. Once the new supplier information loads up, enter the product pricing (what you want to sell the product for) or you can choose to click on "Use Pricing Rules" so that each variation will get priced based on the variation price multiplied by the price multipliers entered into the Settings (Automation) area.

4. If the product you are trying to update does not have any pending orders, then you are done!  If on the other hand the current product you are trying to switch suppliers for is in one or more pending orders, then you will need to match variations between the original product and the product from the new supplier. 

For every variation on the left make sure to match an appropriate variation on the right from the new supplier.  as you can see in the example below, we located a supplier selling similar variations of this product so that we can match the same type of iPhone cases between the two suppliers.  Click Update Supplier and you are done!  You would now be able to fulfill any pending orders with this new supplier.


Head to your store's admin area in Wordpress/WooCommerce. 

From the Left Menu go to Settings > Permalinks.  Make sure that Post Name is selected


Make sure that your .htaccess file is writable in order for these changes to work.  You can tell if your .htaccess is writable by checking at the bottom of the setting page for this message.  if it's there, follow the instructions on that message and then continue.


Next Click on WooCommerce > Settings from the left menu.   Click on the "Advanced" tab all the way at the right side.  If you don't see an Advanced Tab, but instead see a tab called API, then make sure to select the checkbox that says "Enable the REST API".  Then press the Keys/Apps button in blue. If you have the Advanced tab screen, click "REST API." Keys/Apps and REST API will bring you to the same screen.

Press the Add Key button.


In the Description, type in "Sell The Trend." Make sure the user selected in the USE input box is an admin level user. Change the permissions to Read/Write. Press the Generate API key button. Here you will see your consumer key and secret. This allows Sell The Trend to connect to your store.


Go back to Sell The Trend and from Left Menu My Stores > Connect Store, select WooCommerce and enter your store URL.  Approve access once you are promoted. 


The most well-known reason for this issue is that your store is utilizing WooCommerce version 3.5 or prior. Ensure you move up to the most recent WooCommerce version prior to connecting your shop.

  • Your store doesn't have a valid HTTPS/SSL certificate. Ensure you install and activate one so our app can communicated with the WooCommerce API.
  • For the module to work WordPress should be installed at domain or subdomain level, not at page level. For instance, say you're building up a store for a customer and you're making a mockup on www.example.com/userstore/. Our server will attempt to associate with the WooCommerce API at subdomain level, on www.example.com however the store is setup on www.example.com/userstore/. As another option, you can stall the development store on the userstore.example.com subdomain, that it will work.
  • Your site is password protected, or is still "coming soon" or you're using a "site under development" module that is blocking the connection to your store. This likewise disables the API access and our application cannot connect to your shop.
  • You have a caching plugin or similar plugins on your store that strips the "authorization" header. Try disabling any such plugins individually one by one to locate the one that is causing the issue.

Important: As this relates to your webserver as well as other WordPress plugins, Sell The Trend can't offer help in these cases. You can attempt the solutions underneath at your own risk. If you need technical support, we recommend connecting with a developer to address this issue.

You can try adding the following to your .htaccess file as it might resolve the issue:

SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1

If that does not help, please review the configuration of your caching plugins and look for settings that pertain to caching or not caching headers.

If that does not work, contact your hosting provider.

Fulfilling your Aliexpress orders through Sell The Trend has never been easier.  Checkout the complete tutorial below and learn how to connect your Aliexpress account and fulfill orders.

This is a cumulative chart. So if the orders are not continually going up it means it's no longer selling on that store.  Just because a product is no longer collecting orders does not necessarily mean its no longer selling, as the buyer that might be scaling this product could now be buying directly from the supplier through CSV orders or other direct methods.  Always check other factors (stores selling, when was it last added to a store,etc…) to confirm a product’s strength. 

There are two charts that show up for Stores Trend.  The Added to Store by Day show you a day by day chart of when a product was added to store.   This is a good way to see the breakdown of the actual days that the product was being added to stores around the world.  

The Added to Store Trend chart on the other hand is a great way to see the "trend" of a product at a glance.  if the chart is still going up, it means new stores are adding this product, while a flat chart shows that no new stores are adding this product.

Below is the process to re-set your Order from within Shopify in the event you had pressed "Request Fulfillment" or have auto-fulfill order setup within your Shopify Settings.   All fulfillment should be handled from within Sell The Trend My Orders Page.   If you see orders appear fulfilled when you have not actually pressed "Order product" and launched the fulfillment process, then you can use this process to undo that "auto-fulfillment".

Please follow the process outlined in the screenshots included to fix this issue.  There are 4 steps to go through marked 1 to 4.  Once those are completed, the order will be-reset and you should be able to fulfill it from Sell The Trend My Orders Page.

In this article we will go through the process of setting advanced pricing rules for your products.  This will allow you to have flexible markup automatically applied for your products when you import them to your store using our Push To Store feature.  Essentially this will allow you to markup a low cost product, for example one costing only $1.99 by a larger amount than for a higher priced item costing $23.99 for example.

Let's go through how to accomplish this using Sell The Trend's Advanced pricing rules.

First thing you need to do is turn on Advanced Pricing Rules from within Settings > Pricing Rules tab.   

Next we need to configure the pricing rules panel.  Note that pricing rules apply to each store independently.   So for example if you have 2 stores connected to Sell The Trend, then you have the option of setting pricing rules differently for each store.  This is really useful for when you are running different stores with different currencies and want to apply different rules to each store.   

There are two different type of pricing rules you can setup.   You can choose to markup cost by a Multiplier or using a Fixed Markup.  Let's go through the Multiplier method first.


All you have to do is fill in the the Multiplier markup you would like for each cost range.    In this example we are choosing to markup products that cost anywhere between $0 to $5 by 6X.  So for example if a product costs us $1.99 from the supplier, then Sell The Trend would automatically mark up this item on your shop by 6 times and you would then be selling it for $11.94 ($1.99 X 6).   Also since we have the [x] Compare at price markup checked, then we also would mark up the compare at price by 12 times equaling $23.88 ($1.99 x 12).   

Following this we would then move on to the next range in this example which is for products costing $5.01 to $16 and we choose to mark those up by 3X (times) and compare at mark them by 6X (times) - and so on.

The second type of pricing rule is similar to the first, but with this method we are setting a fixed cost markup.  This means instead of multiplying the cost with the markup amount we are instead adding to the cost a fixed dollar amount.

In this example we are choosing to markup products that cost anywhere between $0 to $5 by $10.  So for example if a product costs us $2.99 from the supplier, then Sell The Trend would automatically mark up this item on your shop by $10 and you would then be selling it for $12.99 ($2.99 + $10).   Also since we have the [x] Compare at price markup checked, then we also would markup the compare at price by $20 equaling $22.99 ($2.99 + $20).   

Following this we would then move on to the next range in this example which is for products costing $5.01 to $16 and we choose to mark those up by $5 and compare at mark them up by $10 - and so on.

For both type of markups you can keep adding as many rows for different ranges as you like.   So you can have 10 different markup ranges or even 20!  Your markup scheme can be as complex or simple as you like.

On thing to note is that we also have [x] assign cents checked, so all our product prices will automatically be changed to end in .99 to keep a nice uniform pricing across our entire shop.

And that's pretty much it.  With this Advanced Pricing Rules, you should be able to dial in the type of markup you would like for every store you have connected to Sell The Trend, further speeding up the process of listing new products.

Contact support, as you might have another account connected to your store.

Sell The Trend is a webapp, so you would access all the features through www.sellthetrend.com.  We do also have our own unlisted Shopify App, that you will be able to install from inside our website once you register. This will synch your shop with Sell The Trend so you can start adding products and fulfilling orders.

No.  Removing our shopify app from your store does not cancel your subscription. All subscriptions are managed from within the Sell The Trend Website.

In our Amazon Explorer, Lower Rank is better.  So the best rank in Amazon explorer would be Rank 1.

Updating Aliexpress Order ID Manually

Once you have completed the order process on aliexpress.  If you return to Sell The Trend and you notice that Logo is still spinning and the Ali Order No has not been auto filled in, you can manually add it in by doing the following:

1. Go to Aliexpress order page

    https://trade.aliexpress.com/orderList.htm

2. locate the order you just placed and grab the order id


3. Got back to Sell The Trend Orders page, click on Ali Order No and enter that order id


Fulfilling Order Manually

If you are having an issue where when you click Get Tracking Code, you get a message saying  "Tracking Info Found, updating..." but then Sell The Trend logo spins and does not fulfill the order, then you can fulfill the order manually.  follow the following procedure:

1. Go to aliexpress order page

    https://trade.aliexpress.com/orderList.htm

2. locate the order you just placed and click View Detail


3. grab the tracking number in the Logistics Section

4. Go to Shopify Admin Orders page for that order and click Mark as fulfilled.  In the window that pops up, enter the tracking id you grabbed from Aliexpress Logistics section and then click "Fulfill Items" on the right.

Sure. These are just top countries! It does not mean that it's not possible to make sales outside of these countries. Similar products will also have different top countries as some products have different options. This means that different suppliers could be listed which might have different top countries as those suppliers making more sales in different countries.

We have millions of products in our system and though we always try to get all data on each product sometimes that is not possible. If you see "No Orders Data Available" on a product it means we still don't have all the orders data for that product. That does not mean the product is not good to test or it's not already trending on lots of big dropshipping places.  We try to keep scanning to collect this information, so you can check back.  If you only want to see products with orders data, filter by Total orders (Has orders data).

Power Store designation means that this store has shown ability to pick lots of winners in the past.

It's an A-Z dropshipping course that takes you all the way from setting up your first store to running your first Facebook campaign.

The NEXUS combines all the other Explorers, like Aliexpress Explorer, Amazon Explorer, Shopify Explorer, etc. So what you see in the NEXUS are the products that are happening on all the other explorers all in one place.

This is the amount of all time orders or sales that the product has had from the suppliers we are tracking.  This is not all orders and sales that this product has had from “every” supplier from around the world.   

We have a custom store service that can create a turn-key store business for you.  Check it out here https://www.sellthetrend.com/custom

With millions of products in our system, sometimes some products cannot be sourced from Aliexpress.  So clicking "Source from Aliexpress" or other Aliexpress links from The NEXUS might only lead to either an Aliexpress "search page" or similar products.  This is due to some of these products either being privately sourced or manufactured.  We always provide accompanying images in our Fulfillment Source area to confirm sourcing supplier's product selection before you push a product to your shop.

Yes!  You cannot remove an entire options (like ships from, or color, or size, etc..) from a product in your shop.   You can however remove variations like USA, green, large if you don't want to offer those variations for example.   You must however leave one type of each option otherwise order fulfillment will break.

So for example if an item ships from USA and China, you can remove either USA or China, but cannot remove both.  
Also note that "Ships from" USA variants will only ship to USA addresses, same with UK, Turkey etc...  "Ships from" China will ship internationally.

If you do not want your customers to see where an item is getting shipped from for example from China, what you can do is change Ships from China to Ships from "International Warehouse".  You can make those adjustments in the Edit Variations section before you Push an Item to your shop or by editing those variation names directly in your ecommerce platform (shopify, Woocommerce...etc..)

All the suppliers on the platform understand the shipping model and do not include invoices with the shipped package.  But just to be sure, we have added the ability to send the supplier a custom message along with your order, giving them additional instructions.   You can find this custom note option in the Settings area.